Policy & Procedures
Centrestage Perform general class Terms and Conditions.
I Agree to the Terms and Conditions listed below:
-
• Attendance at a class assumes acceptance of these terms and conditions.
• You must notify us of any changes to contact or medical information to enable us to keep up-to-date information for the safety of your child.
• Centrestage asks that all participants abide by the health and safety requirements of the venue. -
Centrestage ensures that all staff associated with the company are CRB checked and all safeguarding measures have been carried out thoroughly.
• Centrestage Perform accepts no responsibility for any loss of property or personal injury during class times.
• Centrestage Perform reserves the right to refuse entry to classes at their discretion.
• Centrestage Perform reserves the right to substitute teachers without notice.
• Correct footwear and clothing must be worn to all classes at all times.
• No jewellery is to be worn in class.
• Students must refrain from eating or chewing gum during classes.
• All students must attend class with a suitable drink.
• We are only responsible for your child during their class time.
• Students should not bring toys/games into class. -
All class fees must be paid in full at the start of the term or by our agreed part-payment method.
• Unfortunately, if payment is not made by one of the methods mentioned below your child will not gain admittance to the class and their place will be given to the next child on the waiting list.
• No refunds are given unless a class is cancelled by Centrestage.
Terms and Conditions for Monthly Payments and 30-Day Cancellation Policy
These terms and conditions govern the agreement between the individual or entity ("Client" or "you") and Centrestage Perform CIC ("Centrestage Perform C.I.C," "we," "our," or "us") regarding the subscription to services provided by Centrestage Perform, which are subject to the following terms:
1. Monthly Payments
1.1 Payment Schedule
By subscribing to the services of Centrestage Perform C.I.C, the Client agrees to make monthly payments in the amount specified at the time of registration or as otherwise communicated by Centrestage Perform. Payments will be due on a monthly basis starting from the agreed date of payment and will continue on the same date each subsequent month unless otherwise agreed in writing.
1.2 Payment Method
All payments will be processed through the payment method specified during the subscription process. The Client is responsible for ensuring that their payment method is current and valid throughout the term of this agreement.
1.3 Late Payment
If payment is not received within 14 days of the due date, Centrestage Perform reserves the right to suspend or terminate the Client’s access to services until the outstanding balance is settled.
1.4 Refund Policy
Payments made are non-refundable, except in the case of an error or cancellation by Centrestage Perform C.I.C. If there is a billing dispute, please contact Centrestage Perform C.I.C within 15 days of the transaction to resolve the issue. We cannot refund any payments due to absence, however - after a long period of time, your payments can be paused.
2. 30-Day Cancellation Policy
2.1 Cancellation Notice
The Client may cancel the subscription to services at any time by providing written notice of cancellation to Centrestage Perform at least 30 days prior to the desired cancellation date. Notice should be sent via email to centrestage.perform@gmail.com.
2.2 Effect of Cancellation
Upon cancellation, the Client will be responsible for all payments due for the remaining 30-day notice period. No further payments will be due after this period, and the Client will lose access to services at the end of the 30-day cancellation notice.
2.3 Failure to Provide Notice
If the Client does not provide the required 30-day notice, they may be liable for payments equivalent to the monthly payment due during the notice period.
3. Modifications to Terms
Centrestage Perform reserves the right to modify these terms and conditions at any time. The Client will be notified of any changes, and continued use of services after notification of such changes constitutes acceptance of the modified terms.
4. Contact Information
For any inquiries, cancellations, or support regarding the services, please contact Centrestage Perform at:
Acknowledgement: By subscribing to services and agreeing to these terms, the Client acknowledges that they have read, understood, and agree to be bound by these terms and conditions.
Behaviour Policy.
At Centrestage Perform, we aim to maintain a secure, caring and stimulating environment in which all children are encouraged to have respect for themselves, each other and all staff. Centrestage recognises that behaviour could be a sign that for some individuals there is an unfulfilled need, and that the behaviour is communicating that there is a problem. Centrestage will use reasonable endeavours to make any necessary adjustments to reduce the stimulus that may be triggering the challenging response. After all necessary adjustments have been made to address the challenging behaviour, the following system will be followed:
Green – warning to all students in class regarding unacceptable behaviour. Reminding the class of what behaviour is expected from them and how we respect ourselves, others, and staff at all times.
Yellow – Message to parent/guardian regarding unacceptable behaviour and asking parents/guardians to talk with their child about acceptable behaviour in class.
Red – Formal warning in writing to parent/guardian outlining the measures that have been taken within class to try and reduce the behaviour displayed and an exact explanation of the behaviour causing concern.
After all steps in the traffic light system have been completed and the behaviour has still not improved or reoccurs, the child/children in question will be asked to leave the school.
Fire Safety and Evacuation Procedure.
These procedures will be regularly reviewed and maintained.
Step 1 - Upon discovery of a fire.
-
Sound the alarm.
-
Do not attempt to tackle the fire.
-
Remain calm and quickly begin steps to evacuate all students.
-
Keep students calm – Do not take any belongings.
-
Evacuate to the designated evacuation point clearly stated below.
-
Once evacuated organise children and take register.
-
Do not re-enter the building until it has been fully cleared by the emergency services.
Step 2 – Make parents aware of the emergency evacuation and if necessary, organise the collection of their children in a timely manner. If collection is not necessary and building has been cleared by emergency services for re- entry, take children back into the building to await collection time and explain to all parents that an evacuation has taken place and all measures were adhered to.
EVACUATION POINT
Our Evacuation point is stated below.
Point One:
-
Top of the main car park.